As a restaurateur of almost twenty years, I’ve always believed that customer feedback and satisfaction is the foundation of a restaurant’s success. People can get food anywhere, but they go out for the experience. You may be surprised that customers are actually grateful when you ask them for their opinions. It makes them feel important…

For many, waiting tables seems like an ideal job. The hours are flexible, the tips are in cash, and the environment can be a lot of fun. For some people, waiting tables on the weekend provides as much or more money than they make during their full-time job! But how does one go about getting…

The first step to any new relationship starts with you. In the physical world, that might mean your physical appearance, how you communicate and what you have to share.                 In your restaurant, that might mean a clean, appealing ambience, good signage and a daily special. In the online world, that means your website, knowing…